Privacy Policy
Privacy Policy
Cloud Bicycle Pty Ltd
Effective Date: February 2025At Cloud Bicycle, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and store your data when you visit www.cloudbicycle.com.au ("Website") or interact with our products and services.
1. Collection of Personal Information
We may collect the following types of personal information:
Name, email address, phone number, and postal address.
Payment details (processed securely through third-party providers).
Information about your purchases and interactions with our website.
IP address, browser type, and other device-related information.
We collect this data when you:
Purchase a product from our store.
Subscribe to our newsletter or promotions.
Contact us via email or customer support.
Browse or interact with our website.
2. Use of Personal Information
We use your personal information to:
Process and fulfill orders.
Provide customer support and respond to inquiries.
Improve our website and services.
Send marketing communications (with your consent).
Comply with legal obligations.
3. Sharing of Personal Information
We do not sell or rent your personal information. However, we may share it with:
Payment processors (e.g. PayPal) to complete transactions.
Shipping providers to deliver your orders.
Marketing and analytics partners (e.g., Google Analytics) to improve our services.
Legal authorities when required by law.
4. Storage and Security
We take reasonable steps to protect your data from unauthorized access, use, or disclosure. While we implement security measures, no online transaction is 100% secure. You are responsible for maintaining the confidentiality of your account details.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, track performance, and deliver relevant advertisements. You can manage your cookie preferences through your browser settings.
6. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.
7. Your Rights and Choices
Under Australian privacy laws, you have the right to:
Access and request correction of your personal data.
Withdraw consent for marketing communications.
Lodge a complaint if you believe your privacy has been breached.
To exercise these rights, contact us at:
Email: info@cloudbicycle.com.au
Postal Address: 16 Kelvin Road Bayswater North VIC 31538. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.
By using our website, you agree to the terms outlined in this Privacy Policy. If you have any concerns, please reach out to us.
Cloud Bicycle Pty Ltd
www.cloudbicycle.com.au